At MANJOVERS LLC, we want you to be satisfied with your purchase. If you are not completely satisfied with an item, you may be eligible to return it according to the terms outlined below.
1. Return Period
We accept eligible return requests within 30 days of delivery.
To be eligible for a return, the item should generally be:
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Unused and in its original condition
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In the original packaging, when applicable
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Free from damage caused by the customer
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Accompanied by proof of purchase or order information
Items that do not meet these requirements may not be eligible for a return.
2. How to Request a Return
To request a return, please contact us at:
Email: tahir@manjovers.shop
Please include:
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Your order number
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Your name
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The item you wish to return
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The reason for the return
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Photos or other information if the item arrived damaged or defective
Please do not send an item back before receiving return instructions from our customer service team.
3. Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as reasonably possible after delivery.
We may request photographs or other information to help us review the issue.
Depending on the circumstances, we may offer a replacement, exchange, refund, or another appropriate resolution.
4. Incorrect or Missing Items
If you receive an incorrect item or your order is missing an item, please contact us at tahir@manjovers.shop.
We will review the order details and work with you to resolve the issue.
5. Non-Returnable Items
Certain products may not be eligible for return for reasons such as hygiene, safety, personalization, or other applicable restrictions.
If a product is non-returnable, the applicable product page or order information may indicate this before purchase.
6. Return Shipping
For returns due to a change of mind or reasons unrelated to a product defect or our error, the customer may be responsible for the cost of return shipping.
If the return is due to an item being defective, damaged during delivery, or incorrectly sent by us, we will review the circumstances and determine the appropriate resolution.
7. Refunds
Once an approved return is received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will generally be issued to the original payment method.
The time required for the refunded amount to appear in your account may depend on your payment provider or financial institution.
8. Partial Refunds
In certain circumstances, a partial refund may be offered when an item is returned with missing parts, damage, signs of use, or other conditions that affect its value.
Any applicable reduction will be communicated during the return review.
9. Exchanges
If an item is eligible for an exchange, please contact us at tahir@manjovers.shop.
Exchange availability may depend on product availability and the circumstances of the request.
10. Order Cancellations
If you need to cancel an order, please contact us as soon as possible after placing the order.
We cannot guarantee that a cancellation will be possible once an order has been processed, shipped, or otherwise fulfilled.
If an order cannot be canceled, you may request a return after delivery if the order qualifies under this policy.
11. Late or Missing Refunds
If you have been notified that a refund was issued but have not received it, first check your payment account or contact your payment provider, as processing times can vary.
If you still have not received the refund, please contact us at:
12. Policy Changes
MANJOVERS LLC may update this Refund & Return Policy from time to time to reflect changes to our products, services, business practices, or applicable requirements.
Any changes will be posted on this page with an updated Last Updated date.
13. Contact Us
For questions about returns, refunds, exchanges, or cancellations, please contact us:
MANJOVERS LLC
177 Ridge Ave
Lakewood, New Jersey 08701
USA
Email: tahir@manjovers.shop
We are committed to reviewing customer requests fairly and providing appropriate assistance in accordance with this policy and applicable law.